Professional Support
Every DermMedica purchase unlocks our full learning library — plus complimentary, one-on-one guidance to get you up and running.
Beyond written guides, every order includes complimentary hands-on instruction. Our licensed estheticians will book a private live video session focused entirely on your device, so you can learn from the comfort of your own space.
We aim to give you a thorough, individual walkthrough of each machine so you can deliver treatments safely and with confidence. Training one person or a whole team — either way, our specialists are here to help your practice thrive.
Need a refresher after your first session? We're happy to set up a follow-up call anytime you have questions — simply reach out through our contact form.
Once you know how to operate your device safely and get the most from every treatment, you'll feel ready to deliver standout results. Mastering your technique matters just as much as owning the right equipment — and we're invested in both.
What's Included
Complete documentation for every device — setup, operation, safety, and maintenance at your fingertips.
Step-by-step treatment demonstrations and clinical protocols so you can perform services with confidence.
Ready-made assets to educate your clients and promote your new services across your channels.
Schedule a dedicated session with our licensed estheticians — personal, online, and completely complimentary.
Ready to get started? Reach out through our contact form and our licensed estheticians will set up your complimentary live video training.
Book a Session